At least one named adult member must be present to accompany any child for all memberships.Can my child care provider or relative use my membership to bring my child to the Zoo?.At least one named member must accompany any guests when using membership guest passes. We do not issue membership cards for guest passes but they are reflected on your account when a cashier scans your membership card. Each guest pass allows you to bring a guest (adult or child) with you each and every visit! Guests can be a different person each time and must always be accompanied by one of the named, card-holding adults on the membership. Flexible guest passes are included with our Gold membership (includes 4) or can be added onto any membership for $15 per guest pass.What are the ‘flexible guest’ passes and how do they work?.To prevent misuse of your membership card and to protect you if your card is stolen, we ask that you show a photo I.D. As a nonprofit organization, we rely heavily on membership and attendance for support.Why do I have to show photo ID with my membership card?.Unscheduled closures will be announced as early as possible on Facebook and the Zoo’s website. Rarely, the Zoo will close for weather or other unforeseen circumstances. Memberships are available for one full year or three years depending on the option selected, so you can visit year-round! Please note that the Zoo is closed Thanksgiving Day and Christmas Day.Yes, you can visit before they arrive! Just bring a copy of your purchase receipt and a picture ID with you to our front gate and our cashiers will be able to assist you. Materials will be sent to the primary address provided. It takes approximately 10-14 business days to receive your cards in the mail.How long will it take to receive my membership cards? Can I visit before I get my cards?.You can become a member right away! Join online, join at our front gate when you visit, or call the Membership Department Monday-Friday from 8:30 a.m.For all other membership questions and inquiries please call the Membership Department at 52 or email us at How do I become a member? Please find our most common inquiries below.
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